NURS-FPX4005 Nursing Leadership: Focusing on People, Processes, and Organizations Interview and Interdisciplinary Issue Identification

Interview Summary

The interview was conducted with a charge nurse who has over five years of experience supervising nursing staff, liaising between departments, and coordinating patient care at St. Michael’s Medical Center. This acute care facility specializes in emergency medicine, surgery, and chronic disease management. The focus of the interview was on communication delays between nursing staff and physicians, particularly during emergencies. These delays often occur during patient handovers and critical care interventions, leading to confusion, care delays, and potential patient safety risks.

Previous attempts to address this issue included implementing a standardized handoff tool. However, adherence to this tool was inconsistent. Additionally, staff training and communication workshops were introduced, but sustaining improvements remained a challenge. Although the organization fosters a supportive culture, professionals often work independently, leading to fragmentation in care coordination. The interviewee emphasized the need for a stronger communication framework and engagement strategies to facilitate teamwork consistently.

Nurs fpx 4005 assessment 2

To gather comprehensive information, the interview used open-ended questions that encouraged detailed responses. A semi-structured approach provided flexibility, allowing emerging topics to be explored. Active listening techniques, including paraphrasing and clarifying, were employed to validate understanding and promote elaboration. Contextual prompts were also used to assess the success and failure of past organizational strategies. The interview concluded with a summary to verify accuracy and allow the interviewee to add further insights.

Identified Issue and Interdisciplinary Approach

A major issue identified was communication breakdown between nurses and physicians, especially during handovers and critical care situations. These gaps sometimes lead to care delays, confusion, and patient safety concerns. An interdisciplinary approach is necessary to resolve this issue, as it promotes collaboration among healthcare professionals to improve communication and patient care coordination.

A multidisciplinary team should implement standardized communication tools such as structured handoff protocols. Research indicates that training staff in teamwork can enhance communication and foster trust among team members (Eva et al., 2024). Interdisciplinary collaboration also encourages continuous feedback and innovation, ensuring long-term improvements. Creating a culture of mutual respect and teamwork will enhance overall communication and patient safety.